Best Tax Investigation & Dispute Resolution Services in the UK

Nephos provide expert tax investigation and dispute resolution services that protect your interests, manage HMRC communication, and work towards the best possible outcome.

Expert Tax Investigation and Dispute Resolution Services in the UK

When HMRC opens an enquiry or challenges a tax position, the outcome often depends on how quickly and accurately you respond. Nephos supports individuals and businesses across the UK with professional representation during HMRC enquiries, tax investigations, audits, and disputes.

We handle matters involving income tax, corporation tax, VAT, and capital gains, taking a structured approach that protects your position and keeps the process under control. Our priority is to reduce disruption to your day-to-day life or operations, manage HMRC communication efficiently, and ensure every response is accurate, timely, and aligned with current UK tax rules.

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Experienced Tax Specialists and HMRC Liaison Experts

Speaking to HMRC without a clear strategy can lead to avoidable errors, inconsistent explanations, or unnecessary escalation. Nephos acts as your dedicated liaison, handling HMRC communication end-to-end and ensuring every response is controlled, consistent, and properly evidenced.

Our specialists bring:

  • Strong knowledge of UK tax law and HMRC guidance
  • Hands-on experience managing enquiries, audits, and dispute cases
  • Clear understanding of HMRC procedures, timelines, and information requests
  • Professional, calm communication when matters are sensitive or high-stakes

This means your case is managed with expert judgement, discretion, and authority, helping you reduce risk and move towards resolution faster.

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What’s Included in Our Tax Investigation Support Services

Nephos provides end-to-end tax investigation support, tailored to the scope of your HMRC enquiry and the level of risk involved. We focus on protecting your position, keeping communication controlled, and ensuring HMRC receives clear, accurate information, without unnecessary disclosure.

Our support typically includes:

  • Initial assessment of HMRC letters, notices, or enquiry triggers
  • Review of tax returns and records to confirm accuracy and identify gaps
  • Document preparation and evidence checks to support your position
  • Direct liaison with HMRC, so you are not dealing with officers directly
  • Drafting formal responses with clear explanations and correct tax treatment
  • Support during audits, compliance checks, and meetings where required
  • Negotiation and settlement support where an agreement is appropriate
  • Ongoing advisory guidance until the case is closed

Every case is managed with care and discretion to minimise exposure, reduce disruption, and achieve the best possible outcome.

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Our Approach to Resolving Tax Disputes Efficiently

At Nephos, we take a strategic and methodical approach to resolving tax disputes. Our priority is to achieve a fair and timely resolution while maintaining full compliance with UK tax law.

Our approach includes:

  • Understanding the scope and triggers of the investigation
  • Establishing a clear factual and legal position
  • Responding accurately and proportionately to HMRC requests
  • Challenging incorrect assumptions where necessary
  • Working towards resolution without unnecessary escalation

This approach helps reduce stress, delays, and potential financial impact.

Why UK Individuals and Businesses Trust Us With HMRC Matters

Dealing with HMRC requires accuracy, discretion, and sound judgement. UK individuals and businesses trust Nephos because we combine technical tax expertise with integrity, transparency, and clear communication at every stage of the process.

Clients rely on Nephos for:

  • Strong working knowledge of UK tax law, HMRC procedures, and compliance requirements
  • Professional representation and support during HMRC correspondence, enquiries, and reviews
  • Clear, balanced explanations of risks, obligations, and available options
  • Secure handling of confidential financial information, aligned with data protection standards
  • Calm, practical guidance that reduces stress during complex or time-sensitive situations

We act in our clients’ best interests throughout, providing measured advice, dependable support, and a steady point of contact when it matters most.

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Full Support for HMRC Enquiries, Audits, and Compliance Checks

HMRC enquiries can range from a straightforward request for clarification to a formal compliance review or full investigation. Nephos provides structured support throughout, helping you respond accurately, on time, and with the right level of detail.

We assist with:

  • HMRC aspect enquiries, where HMRC reviews a specific item or period
  • Full tax investigations, including wider reviews of income, expenses, and disclosures
  • VAT inspections and compliance visits, including supporting evidence and reconciliations
  • Compliance checks and information notices, ensuring responses are complete and consistent
  • Historical tax issues and voluntary disclosures, where past errors need correcting

Our approach is calm, evidence-led, and efficient. We manage correspondence, prepare the required documentation, and guide you through each step to protect both your financial position and your reputation.

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Nephos Accountancy Experts

Meet the Team

Joe David
Joe David

Founder and CEO

Julie Chadwick - Director of People and Operations
Julie Chadwick

Director of People and Operations

Ryan Groves
Ryan Groves

Director

Lucas Calleja
Lucas Calleja

Head of Business Development

Amy Gillin

Marketing Manager

Rebecca Coker

Executive Support Manager

Megan Sims

Business Administrator

Oliver Campbell

Business Administrator

Toshka Reyes

Executive Assistant

Susan van der Byl

Client and Accounts Manager

Oliver Owens
Oliver Owens

Digital Solutions Advisor

Geoffrey Mazambara

Senior Digital Accountant

Neelufa Khan

Senior Digital Accountant

Muna Hamde

Digital Accountant

Harry Clarke

Digital Accountant

Lucy Wilkins
Lucy Wilkins

Digital Accountant

Tatjana Baskevica

Management Accountant

Nothando Mtunzi

Digital Bookkeeper

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Get Immediate Help With a Tax Investigation or Dispute

Contact Nephos today for confidential, expert support with tax investigations and disputes. Our team is ready to guide you through the process with clarity, professionalism, and confidence.